Legal notice
The following information concerns the alpex.lu website and all of its pages. It is published in accordance with Article 5 of the amended Luxembourg law of 14 August 2000 on electronic commerce. This page is an English translation; in case of any discrepancy, the French version prevails.
1. Site publisher
The site is published by:
- Company name
- Alpex S.à r.l.
- Legal form
- Private limited liability company under Luxembourg law
- Share capital
- [To be completed: amount of the share capital]
- Registered office
- 12, rue de Bastogne, L-1217 Luxembourg, Grand Duchy of Luxembourg
- Trade register
- Luxembourg Trade and Companies Register, number [To be completed: RCS number]
- VAT number
- [To be completed: intra-Community VAT number]
- Business permit
- Permit issued by the Ministry of the Economy, number [To be completed: business permit number]
- Managers
- Technical manager: [To be completed: full name of the technical manager]
Administrative manager: [To be completed: full name of the administrative manager] - contact@alpex.lu
- Telephone
- [To be completed: telephone number]
2. Publication director
The publication director is the administrative manager of Alpex S.à r.l., [To be completed: full name of the publication director]. Any question about the content of this site can be sent to the publication director at contact@alpex.lu.
3. Hosting
The site is hosted by:
- Hosting provider
- OVH SAS
- Address
- 2 rue Kellermann, 59100 Roubaix, France
- Website
- ovhcloud.com
4. Intellectual property
The whole of this site (texts, technical drawings, diagrams, layout, code, the Alpex logo and name) is owned by Alpex S.à r.l. or used by the company under licence. These elements are protected by copyright and trade mark law.
You may read the site, print it and quote short extracts for private or documentary use, provided you state the source. Any other use (reproduction, distribution, adaptation, commercial exploitation, feeding a third party service) requires our prior written agreement.
The names of the public schemes mentioned on the site (Klimabonus, PRIMe House, SME Packages Sustainability, among others) belong to their respective owners. Alpex is neither a public service nor an assessing authority, and holds no mandate from any administration.
5. Limitation of liability
Grant amounts are indicative
The amounts, rates, scales and ceilings quoted on the site reflect the public schemes in force on the date the page was last checked. They are given as general information. They can be changed by the Luxembourg authorities at any time and without notice.
The calculator creates no commitment
The grant calculator available on the site gives an order of magnitude. It applies a general scale to a handful of figures you enter yourself, without any check on the actual building, on the eligibility of the project or on the conditions specific to your municipality. Its result:
- is an estimate, expressed as a range, and not an official calculation;
- is neither an offer, nor a promise, nor a contractual commitment by Alpex;
- binds no administration and prejudges no award decision;
- does not replace the study of a file, nor the energy advice required by the regulations.
Only an amount confirmed in writing by Alpex, in a quotation, after examination of the project documents, commits the company. And only the decision of the competent authority sets the grant that is actually paid.
Site content
We keep the site up to date with care, but we cannot guarantee that the information is complete, accurate and current at every moment. Alpex cannot be held liable for a decision taken on the sole basis of the site’s content, nor for any indirect loss (lost grant, lost opportunity, delayed works) resulting from it.
Nor do we guarantee uninterrupted availability of the site: maintenance, a fault or a technical constraint on the hosting provider’s side may suspend access to it.
These limitations apply to the extent permitted by law. They do not exclude our liability for gross negligence or wilful misconduct, and they do not deprive consumers of the rights granted to them by mandatory provisions.
6. Links to other sites
The site may link to third party sites, in particular Luxembourg public websites and suppliers’ websites. These links are offered for your convenience. Alpex has no control over those sites, over their content or over the way they handle their visitors’ data, and accepts no liability in respect of them. The terms and privacy policies of those sites apply as soon as you visit them.
You are free to link to alpex.lu, provided the link does not mislead anyone about the origin of the content and does not harm the company’s image. We may ask for a link to be removed at any time.
7. Personal data and cookies
How the data collected through the site’s forms is handled is set out in our privacy policy. The single cookie set by the site, and the choices open to you, are described in our cookie policy.
8. Applicable law and competent courts
This site and this legal notice are governed by Luxembourg law.
Any dispute relating to the site or its content falls within the exclusive jurisdiction of the courts of the judicial district of Luxembourg, subject to the mandatory rules protecting consumers, which may allow a consumer to bring proceedings before the courts of their place of residence.
Before going to court, a consumer may also contact the Luxembourg consumer mediation service, the Service national du Médiateur de la consommation (mediateurconsommation.lu), to seek an amicable solution.
Last updated: October 12, 2026